Murilo Gimenes Lessa

PROFILE

I am a agilist who strive to influence and inspire organisations to adopt the principles and practices of agile and lean mind set. I have over 5 years’ experience as an agile practitioner and over a decade as a software engineer. I have worked in all phases of the SDLC, in several types of projects, in both public and private sector.

My background allows me to effectively bridge between technical teams and other areas of the business increasing transparency, dissolving information silos and couching upper management in shifting its traditional behaviours to a more servant leadership approach. I bring energy, enthusiasm and deep purpose to all my roles.

 

PROFESSIONAL EXPERIENCE
 

Her Majesty's Prison & Probation Service (HMPPS), Sheffield - UK, May 2017 – Present
Agile Delivery Manager (interim) for the API team.

Sabbatical trip around South East Asia, Oct 2016 - Mar 2017
I have had the opportunity to visit over 10 different countries. I started and currently maintain a travel and lifestyle site/blog in Portuguese.

Government Digital Services (GDS), London - UK, Jul 2016 – Sep 2016
Agile Delivery Manager (interim) for Architecture for Government. Discovery project exploring how should digital and technology change be anticipated and delivered across government. At GDS the Discovery phase is normally a 4 to 8 weeks period on which a team tries to get a high-level understanding of user needs, what the existing service landscape looks like and a sense of what an initial prototype could explore, assuming there’s enough evidence to support further investment in the project.

Government Digital Services (GDS), London - UK, Feb 2015 – Jun 2016 (4 renewals)
Agile Delivery Manager (interim) for GOV.UK Pay. Supported the delivery of a cross-government payment platform that makes the take of payments more convenient and efficient within the British government. This initiative is part of the Government as a Platform programme where GDS works with departments and agencies to improve digital services. I’ve used agile and lean principles to facilitate and coach a multidisciplinary team from the project’s first weeks of brainstorm sessions on flip charts until it’s close adoption by a real government agency. Highlights:

  • Supported an agile approach to the waterfallish process of becoming PCI DSS compliant so that the platform could process real card payments. Created several process and documents to support current and future PCI DSS accreditation.

  • Actively involved in recruitment, procurement, stakeholder management, bureaucracy shielding and anything that could affect delivery.

  • Ensuring continuous improvement of the team.

  • Creating an atmosphere where all different product fronts – development, design, user research, and data analysis - were included and empowered to question and help shaping the product.

  • I have actively supported GDS and the cross-government agile community by facilitating several teams retrospectives, workshops, learning exercises and talks. I’ve shared experience with several service managers through the GDS shadowing scheme – aimed at coaching managers outside GDS who are new to agile delivery - and by outside visits and talks to other government agencies.


Blackthorn Technologies, London – UK, Jul 2014 to Feb 2015
Scrum Master. Handled two teams working respectively on a green field Case Management software, and on implementing a protocol to enable communication between the Home Office and the Crown Prosecution Service. Main challenges and responsibilities included:

  • Facilitating Scrum events and ensuring Scrum principles were followed and understood.

  • Bringing new insights to a collection of ‘traditional thinking’ mind sets in both development and design (less upfront design more incremental thinking).

  • Coaching and motivating teams and other areas of the business to embrace agile by demonstrating the positive changes experienced (reduction in defects, short feedback cycle, clarity in business goals, transparent information exchange).

  • Increasing transparency and trust between the business and its main stakeholders.


Ticketmaster, London – UK, Nov 2013 to Jul 2014
Software Engineer in a Scrum team responsible to maintain and expand Ticketmaster’s website for the Swedish, Austrian and Danish market. I took great pleasure in supporting my team to welcome a more incremental and iterative approach of software delivery as well as to work in expanding such mentality beyond the trenches of our department. Also played an active role in questioning the how's and why's of our software lifecycle so that we could showcase dysfunction and build a case for change.


TagMan, London – UK, Dec 2011 to Aug 2013
Developer & Scrum Master working on a green field Tag management Software-As-a- Service product using PHP/Zend framework. In addition to active software development and standard Scrum Master responsibilities, I took great pride in:

  • Facilitating Scrums across small distributed teams to ensure dependencies were handled effectively.
     
  • Coaching Product Owner to create and refine a Product Backlog with a minimum viable feature set, and on improving the quality and process of converting business requirements into a prioritised list of User Stories with acceptance criteria.

     

CERTIFICATIONS
 

  • Certified LeSS Practitioner, November 2015

  • Certified Scrum Professional (CSP), Scrum Alliance, March 2014

  • Certified Scrum Master (CSM), Scrum Alliance, January 2013

     

ACADEMIC EDUCATION
 

  • MSc in Software Engineering with Management Studies, Feb 2015
    Kingston University, London - UK. Dissertation: “Challenges and approaches to agile software contracts”.

  • System Analyst (Bachelor), 2007
    PUC Campinas University, Campinas, São Paulo - Brazil.